I would honestly give it a zero, especially since the email states I received the item 15 days ago. There's no way to reach out to customer service, it makes addressing the issue way more difficult.
I keep checking and I hear that they are on their way next week bc of Coronavirus. I hate that I have to follow up with them over and over. They never contact me first. Zero customer service.
Nunca me llego el pedido que hice
Beautiful, true size
I arrive sooner than expected and they are beautiful